Privacy Policy

Last updated: July 31, 2026

This Privacy Policy explains how Rountree Media, Inc., a Florida corporation doing business as Tacstack.net ("Tacstack," "we," "us"), located at 1770 Harbor Oaks Place, Merritt Island, Florida 32952, collects, uses, and shares information when you use our marketing and publishing platform (the "Service"), and when you visit websites built on the Service. It covers two roles: (1) you as a customer/user of Tacstack, and (2) end users/contacts whose data our customers process through the Service.

1. Information We Collect

a) Account & billing information

Name, email, company, and payment details you provide when you sign up or purchase a plan.

b) Customer Content & contact data

Contacts, lists, segments, and related fields (e.g., name, email, phone, company, address, custom fields, tags, engagement history) that you or your forms/integrations add to your contact manager, plus campaign, website, and content data you create.

c) Usage & device data

Log data, IP address, browser/device type, pages viewed, and feature usage, collected via cookies and similar technologies (including first-party pageview analytics on brand websites).

d) Email & deliverability signals

Opens, clicks, bounces, spam complaints, and verification results (e.g., via MillionVerifier) used to maintain list quality and sender reputation.

e) Content you submit to AI features

Text, URLs, and documents you provide to Sources/Insights/Workshop features, used to generate on-brand content and answers.

2. How We Use Information

• Provide, operate, and improve the Service (sending campaigns, publishing sites, running automations, generating content);
• Process payments and manage accounts;
• Monitor deliverability and enforce anti-abuse/anti-spam controls (suppression lists, sending-domain checks, complaint-rate monitoring);
• Provide customer support and respond to inquiries;
• Send service communications (billing, security, product updates) and, where you've agreed, marketing communications;
• Analyze aggregated usage to improve features and reliability;
• Comply with legal obligations and enforce our Terms of Use.

3. Legal Bases (EEA/UK Users)

Where GDPR applies, we rely on: performance of a contract (providing the Service), legitimate interests (security, fraud prevention, service improvement), consent (e.g., certain cookies, marketing emails), and legal obligation.

4. Cookies & Tracking

We and brand websites built on Tacstack use cookies and similar technologies for authentication, preferences, first-party pageview analytics, and (where configured) a website chat widget. Brand sites may enable a cookie-consent banner, including an opt-in mode that blocks non-essential tracking until you accept. You can control cookies through your browser settings; blocking some cookies may affect functionality.

5. How We Share Information

• Service providers who help us operate the Service (email delivery/infrastructure, payment processing, hosting, verification, analytics) under confidentiality and data-processing obligations.
• Social & integration partners (e.g., our publishing partner Outstand) when you connect accounts to post content on your behalf.
• Legal & safety — to comply with law, enforce our Terms, or protect the rights, property, or safety of Tacstack, our customers, or others.
• Business transfers — in connection with a merger, acquisition, or asset sale, subject to this policy.

We do not sell personal information.

6. Contacts Processed on Behalf of Our Customers

When our customers (brands) upload or collect contacts through forms, imports, or integrations, Tacstack processes that data as a service provider/processor on the customer's behalf and instructions. If you are a contact of one of our customers and want to access, correct, or be removed from their mailing list, please contact that business directly; every marketing email includes an unsubscribe link, and we maintain suppression and org-wide blacklist tools to honor opt-outs.

7. Data Retention

We retain account and Customer Content for as long as your account is active and for a reasonable period afterward to allow export, meet legal/tax obligations, and resolve disputes, after which it is deleted or anonymized.

8. Security

We use administrative, technical, and physical safeguards designed to protect information, including encrypted credential storage for integrations, access controls, and monitoring. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. International Transfers

Information may be processed in countries other than your own. Where required, we use appropriate safeguards (such as standard contractual clauses) for cross-border transfers.

10. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal information, restrict or object to certain processing, or withdraw consent. To exercise these rights regarding your own Tacstack account, contact us using the details below; contacts of our customers should contact the relevant brand directly as described in Section 6.

11. Children's Privacy

The Service is not directed to children under 13 (or the minimum age required by local law), and we do not knowingly collect personal information from them.

12. Changes to this Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new "Last updated" date and, for material changes, provide reasonable notice.

13. Contact Us

Questions about this Privacy Policy or your data can be sent to:

Rountree Media, Inc. (d/b/a Tacstack.net)
1770 Harbor Oaks Place
Merritt Island, Florida 32952
United States