Terms of Use

Last updated: July 31, 2026

1. Agreement to Terms

These Terms of Use ("Terms") form a binding agreement between you ("Customer," "you") and Rountree Media, Inc., a Florida corporation doing business as Tacstack.net ("Tacstack," "we," "us"), located at 1770 Harbor Oaks Place, Merritt Island, Florida 32952. By creating an account, accessing, or using the Tacstack platform, including any associated websites, dashboards, APIs, and applications (collectively, the "Service"), you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization.

If you do not agree to these Terms, do not use the Service.

2. The Service

Tacstack is a marketing and publishing platform that provides tools including, without limitation: contact and audience management; email campaign creation and delivery; a website builder and hosting for brand sites; an AI-assisted content and copy workshop; social media scheduling and publishing through connected third-party accounts; automation workflows; a lightweight commerce catalog; forms and funnels; and related analytics and deliverability tooling. Not all features are available on every plan, and features may be added, changed, or removed over time.

3. Accounts & Eligibility

• You must be at least 18 years old and able to form a binding contract to use the Service.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
• You must provide accurate account and billing information and keep it up to date.
• We may suspend or terminate accounts that violate these Terms or present a security or legal risk to the Service or other users.

4. Acceptable Use

You agree not to use the Service to:

• Send unsolicited bulk email ("spam"), or email to contacts who have not consented to receive it, or in violation of CAN-SPAM, CASL, GDPR, or similar laws;
• Upload, publish, or transmit content that is unlawful, defamatory, infringing, fraudulent, or that violates a third party's intellectual property or privacy rights;
• Distribute malware, attempt to gain unauthorized access to the Service or other accounts, or interfere with the Service's normal operation;
• Scrape, resell, or sublicense the Service without our written consent;
• Use the Service to harvest or purchase contact lists in violation of applicable law or our Anti-Spam Policy;
• Impersonate any person or entity or misrepresent your affiliation.

We use automated and manual deliverability and abuse controls (including suppression lists, sending-domain verification, and pre-send compliance checks) and may throttle, suspend, or block sending that we believe risks the Service's reputation or violates these Terms.

5. Customer Content & Data

"Customer Content" means the contacts, text, images, campaigns, website pages, and other materials you upload to or create in the Service. As between you and Tacstack, you retain all ownership rights in Customer Content. You grant Tacstack a worldwide, non-exclusive license to host, store, reproduce, transmit, and display Customer Content solely as necessary to provide the Service (for example, sending your campaigns, publishing your website, or posting to your connected social accounts).

You are solely responsible for the accuracy of Customer Content, for having the necessary rights and consents to use it (including consent to email or message your contacts), and for compliance with applicable law regarding the data you collect and process through the Service.

6. AI-Generated Content

Certain features use AI models to draft, summarize, or suggest content (e.g., the content Workshop, brand Insights, chat widgets). AI output is provided "as is" and may be inaccurate or require review; you are responsible for reviewing and approving any AI-assisted content before publishing or sending it, and for ensuring it complies with applicable law and your own editorial standards.

7. Third-Party Services

The Service integrates with third-party platforms (for example, social networks via our publishing partner, email deliverability and verification providers, and DNS/domain providers). Your use of those integrations is also subject to the third party's own terms, and we are not responsible for their acts, omissions, or availability.

8. Fees & Billing

Paid plans are billed in advance on the cycle shown at signup (monthly or annual) based on usage tiers such as contacts marketed, sending volume, storage, and AI usage. Fees are non-refundable except as required by law or expressly stated. We may change pricing with prior notice; continued use after the effective date constitutes acceptance. Overdue accounts may be suspended.

9. Intellectual Property

Tacstack and its licensors own all right, title, and interest in the Service, including its software, design, and trademarks. Nothing in these Terms transfers any such rights to you except the limited right to use the Service as permitted here.

10. Confidentiality

Each party may access the other's non-public information in connection with the Service. Each party agrees to use the other's confidential information only to perform its obligations and to protect it with reasonable care.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE OPERATION, SPECIFIC EMAIL DELIVERABILITY OR INBOX PLACEMENT, OR PARTICULAR RESULTS FROM USING THE SERVICE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TACSTACK AND ITS OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE.

13. Indemnification

You agree to indemnify and hold Tacstack harmless from claims, damages, and expenses (including reasonable attorneys' fees) arising from your Customer Content, your use of the Service in violation of these Terms, or your violation of applicable law, including anti-spam and data protection laws.

14. Term & Termination

These Terms apply while you maintain an account. Either party may terminate for convenience (subject to any minimum term in an order form) or immediately for material breach. On termination, your right to use the Service ends; we may delete Customer Content after a reasonable retention period, and you should export any data you wish to keep beforehand.

15. Changes to these Terms

We may update these Terms from time to time. We will post the updated Terms with a new "Last updated" date and, for material changes, provide reasonable notice (such as email or an in-app notice). Continued use of the Service after changes take effect constitutes acceptance.

16. Governing Law & Disputes

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any dispute not resolved informally will be brought in the state or federal courts located in Brevard County, Florida, and both parties consent to that venue.

17. Contact

Questions about these Terms can be sent to:

Rountree Media, Inc. (d/b/a Tacstack.net)
1770 Harbor Oaks Place
Merritt Island, Florida 32952
United States